How payments, order confirmations, cancellations, returns, and refunds are handled for DiaryOfAFarmer.co.uk products and services.
By completing your purchase, you agree to these payment, return, and refund terms for DiaryOfAFarmer.co.uk.
We accept payments via PayPal for all products and services, including digital downloads, consulting services, and physical poultry equipment.
All transactions are processed in USD ($).
For digital products such as ebooks, audiobooks, and consulting services, payment is collected immediately at checkout. Access to your product or booking confirmation is provided after successful payment.
For physical products, including affiliate or drop-shipping items, payment is also taken immediately to confirm your order and initiate delivery.
All transactions are securely processed through PayPal. We do not store your payment details.
You may be redirected to PayPal's secure platform to complete your purchase.
A confirmation email is sent once your payment is successfully processed.
For digital products, this includes download or access instructions. For consulting services, it confirms your booking details. For physical products, it includes delivery estimates and tracking information where available.
Orders with unsuccessful payments will not be processed.
For consulting bookings, unpaid or canceled appointments may be rescheduled at our discretion.
All digital downloads are non-refundable because they are delivered instantly after purchase.
If you experience technical issues accessing your purchase, please contact solomon@diaryofafarmer.co.uk. Our support team will assist within 48 hours.
Consulting services may be canceled with at least 48 hours notice. Late cancellations may not be eligible for a refund.
You may request a refund or replacement if your physical product is faulty, damaged, or not as described.
Return requests must be made within 14 days of receiving the product by emailing solomon@diaryofafarmer.co.uk with your order number and issue description.
Refunds are issued via the original payment method after confirmation of the product return. Shipping costs for returns may apply unless the product is faulty.
Refunds are considered on a case-by-case basis.
We reserve the right to refuse refunds for items that do not meet the conditions stated in this policy.
Some products sold through our marketplace are provided via affiliate partnerships. In such cases, delivery, warranty, and returns are subject to the supplier's policies.
We may earn a commission from linked affiliate products at no extra cost to you.
For any payment-related concerns, cancellation questions, or refund requests, contact solomon@diaryofafarmer.co.uk.